Best live chat providers in the market offering free as well as paid services like ours. Our easy to use and convenient web chat service is great for interacting with customers, providing real-time support and building strong relationships.
Live chat, also called webchat, is an application or software that enables you and your website visitor to chat in real time. When they visit your website, your customer will see a button or an icon indicating web chat services. They can click the button or the icon, and the website will direct them to a live chat software page with you.
Several live chat providers present their live chat tool in such a manner that it pops up to their visitor with a personalized message “Good morning, can I help you?” The visitor can respond to this if they want any assistance or ignore by pressing the close button.
Convert Your Website Visitors into Paying Customers WITH BEST WEB CHAT!
1) Our live chat or web chat services will give amemorable customer experience on your website. The experience is not dissimilar with a shopkeeper greeting them as they enter a real brick-and-mortar shop. Our well-trained chat agents experience in managing chat requests.
2) Statistics show that website with some form of chat support gets 70% more conversion. In effect, the service pays for itself, while leaving the customers more satisfied, and building a stronger relationship. We help you capture more leads and increase your lead volume.
3) Proactive chatting, where the agent initiates a chat with a customer, can be enabled as well. This is more of a sales tool. Once SEO and online marketing activities get you a visitor, proactive chat increases the chances of engaging them & improving sales on your website.
4) Intellogue team looks at live chat as sales and growth tool. The chat window is strategically placed and configured to suit the business context. With chat routing option your customers will be directed to the right agent automatically and can handle multiple chats at a single time.
5) Our chat services can be used for a wide range of purposes, viz., capturing or generating leads, supercharging online conversions, and for after sales and customer support activities. We use state of the art tools with excellent analytical capabilities, with upselling & cross-sell complementarily.
We need to engage online customers, over a medium they are most comfortable with. It is the most preferred means of communication for most customers, especially in the first interaction. This is because Chat is less intrusive and breaks the ice. It may go on with other activities that customer is working on. There are people who are averse to talking. There are many more reasons why small businesses prefer live chat support software than phones, especially in the first interaction.
Affordable plans to fit business needs. Reach out to our team for customized pricing
Easily Capture Leads
Optimize your online campaigns with our analytics and report tool, agent’s performance
Enhance customers experience with our convenient web chat service & quick response time
Never lose any business opportunities with our web chat service even outside of business hours
Increase of customer loyalty and satisfaction rates improves brand awareness for your business
Track the leads generated by live chat team for separate campaigns and measure the success