WEBCHAT SERVICE

Get 72% more online sales. With our Set it and Forget it package, you get a fully configured and managed 24/7 live chat program.
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ivr solutions for small business

IVR/PBX System Increases Customer Conversion by 33%

Totally Managed Virtual PBX & IVR. Zero Maintenance Virtual Board Phone with IVR @ $5/month for Small Business. Complete ready to use set up in a day.
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Ease of communication with Intellogue !

Voip Services
Webchat services
micro call center
call routing
+1(914)662-9749
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Voice over Internet Protocol
VoIP(Voice over Internet Protocol) is a standout amongst the most creative product of Intellogue that instantly engages your clients with your delegates through the most helpful media – voice calls.
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Hosted PBX/IVR Phone System
We Setup real time PBX System for any customer with multiple extensions and all other features like Vociemail,Call waiting,Conference Call,Call Forwarding,Phone Directory User Extensions.
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Business Phone System
Intellogue offers the most reliable and flexible phone systems for businesses (small or medium- size) would want in a phone service. Communicate, collaborate and compete better with small business VoIP phone systems.

ONLINE CHAT SERVICES

Online Chat Services for Businesses Intellogue online chat services is the best live chat providers in New Jersey. It looks at Web-Chat as a sales and growth tool. The chat window is strategically placed and configured to suit the business context. Communication is the key to marketing. In business, your customer
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SOCIAL MEDIA INTEGRATION SERVICES

We need to keep our eyes open on the internet, to see what our customers are up to when the customers and prospects are off our website. Three important ways to do that are Social media integration, issue handling (helpdesk,) and email response. Social Media Services Most of your customers
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IVR SERVICE PROVIDER, VIRTUAL PBX PHONE SYSTEM

Build Customer Trust with VoIP, IVR and PBX Phone System Winning customers is one of the goals of a company. However, competition is fierce. Smaller companies often find difficulties in competing with bigger ones, not only in the capital or market share but even in other business aspects such as
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Local Number

USE Local Phone Numbers to Double Conversion

Use the same devices to make calls and receive calls, landline or mobile. Does not change or disturb your existing numbers and set up. Improve trust with local numbers to boost sales. Intellogue develops and advances with your business with quality voice and high-end features.
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Toll Free Number
Forward calls to your mobile phone for free with toll free numbers (1800 numbers).
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Phone Attendant
Replace your phone attendant with pre-recorded phone messages with PBX system
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Call Tracking System
Measure your ad campaign success, get dedicated call tracking number for each ad.
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Auto Routing Calls
Reduce phone handling time for your small business using Intellogue IVR system
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Clients
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OUR Delivery's
providing the best of our services to the clients is our first priority.
FAQ

Six important questions Frequently asked are

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What is Intellogue IVR system?

IVR or Interactive Voice Response is an automated telephony system that connects with the callers, assembles data and routes call to the right customer. It integrates an organization’s phone and PC framework to provide automatic access to information and services over the telephone.

IVR has many applications that are used by different organizations to improve the quality and reduce the cost of customer service.

And the technologies involved are :
  • Interactive voice response (IVR)
  • voice response unit (VRU)
  • Application service provider (ASP) / hosted IVR
What is the purpose of this Website?
Deliver integrated IVR solutions to the clients globally with a reliable way to pricing, design, delivery, and support. Additionally, the site also provides information about IVR system, latest IVR trends, specialized IVR application, IVR software and its uses in many organizations.
What are the type of IVR?
There are two types of IVR systems are inbound and outbound.
  • Inbound IVR

    It is used to automate the call answering process in an organization. It is mostly used for the business phone systems with auto attendant, 24/7 self-service, and automatic call routing.

  • Outbound IVR

    It allows the business to have their system call customers for conducting telephone surveys, notification call, and reminder calls.

Why should I integrate IVR with phone and CRM systems?
Integrating IVR with CRM (Customer Relationship Management) system enables the agents to gather customer information on each call.

It also displays the clients profile and calls history on agents computer system when a customer calls back. Based on the customer’s category, the call can be transferred automatically to the right agent using IVR.

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How IVR works?
IVR depends on pre-recorded inquiries and reactions for interacting with the callers, giving information and handing off calls to the right agent. IVR prompts the callers to choose from pre-decided choices or enter one of the options using touchpad responses or voice command.

It discovers the purpose of the call, gathers information from the callers, routes the calls automatically, segments the calls by priority and enable the companies to supply agents for resolving the customer issues.

Why choose Intellogue IVR system?

Many organizations and businesses still waiting to implement IVR technology or have not integrated IVR system to improve their customer service. Intellogue IVR system provides value, convenience, transparency and mainly security to all its clients. By adding Intellogue IVR system to your business it :

  • Increases call retention and resolution
  • Provides self-service to address customer service issues
  • Enable organizations to track certain metrics to ensure customer service efficiency is improving like call abandonment rates, average hold time, call time, and customer satisfaction score
  • Reduce operational costs
  • Provides a way of tailored messages to greet and direct your customers
OUR PRICING PLANS

Choose the product that you really need!

$0

Freebie Plan
  • ✔ Install Live chat Free trial for 7 Days
  • ✔ Setup IVR/PBX System Free trial for 7 Days
Get trial version

$29

Premium Plan
Complete Set-up Live WebChat Software on Your Website
  • ✔ Set up agents and departments
  • ✔ Create personalized greeting messages
  • ✔ Create set of pre-canned messages
  • ✔ Setup auto-capture e-mail ids
  • ✔ Upsell and down-sell opportunities
  • ✔ Multi-level chat routing
  • ✔ Urgent service @ 2X rates
  • ✔ Airtime billing system
Become a member

$25

Business Plan
Intellogue IVR/PBX System
  • ✔ Set up any announcements
  • ✔ Set up urgent messages.
  • ✔ Auto attendant
  • ✔ Call forwarding, call routing, and more
  • ✔ Set up clear directions on your IVR
  • ✔ Interactive directory
  • ✔ Unlimited calls and extensions
  • ✔ Number porting
  • ✔ Toll free numbers (1800)
  • ✔ 100% Managed Cloud Service
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