WEBCHAT SERVICE

Generate 72% more online sales by installing Live Chat on your business website. Intellogue live chat service provider brings you fully configured and managed 24/7 live chat tool that will engage, connect and convert your customers.
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ivr solutions for small business

IVR/PBX System

Intellogue offers PBX IVR solutions for small business that can handle high volume calls, increase operational efficiency, route calls, process payments and more. Get zero maintenance board phones with IVR. From $5/month.
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Ease of communication with Intellogue !

VoIP IVR System
Live Chat Services
Hosted PBX
Call Routing Service
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IVR VoIP Service
VoIP IVR (Voice over Internet Protocol) is a standout amongst the most creative product of Intellogue that instantly engages your clients with your delegates through the most helpful media – voice calls.
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Hosted PBX IVR
We set up real-time PBX IVR system for your business with multiple extensions and several other features like voicemail, call waiting, conference call, call forwarding, phone directory, call center routing strategies, etc.
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Business Phone System
Intellogue offers the most reliable and flexible phone systems for businesses (small or medium-size) would want in a phone service. Communicate, collaborate and compete better with small business VoIP IVR phone systems.
Engage Your Customers Anywhere, Anytime.

ONLINE CHAT SERVICES

Our chat services help the business make more through their website by delivering the expertise, tool, and agents to proactively engage visitors via live chat. Our 24/7 managed live chat also helps increase customer retention by providing a high level of customer service and assistance whenever they need. Contact us to find out how we can increase sales for all our clients.
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Keep Visitors Stay Longer On Your Website

Website Social Media Integration

By integrating social media on your website, you’re helping your visitors to connect and engage with your business. It can get you links, engagement and website traffic. We help you set up, integrate and deploy the social media help desk to your website, designing the look and functionality of the social connections on your pages.
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Hosted PBX, VoIP IVR, Micro Call Centre Solutions & Much More…

IVR Solution Providers

Intellogue gives a complete suite of IVR solutions for small business that can be used for sales, customer support, and marketing. Respond to your customer queries with professional IVR, reduce caller waiting time and handle large call volumes. Choose a personal IVR number from a pool of local, international, toll-free and virtual phone numbers.
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Local Number

USE Local Phone Numbers to Double Conversion

With our local phone number service, you can establish a local presence anywhere in the USA, even without a physical office. Your local number will route the call to your landline or mobile of your choice like any other call. It comes with flexible call handling options that help capture leads and keep your customers happy on the phone.
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Toll Free Number
Forward calls to your mobile phone for free with toll-free numbers (1800 numbers)
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Phone Attendant
Replace your phone attendant with pre-recorded phone messages with PBX IVR system
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Call Tracking System
Measure your ad campaign success, get dedicated call tracking number for each ad.
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Auto Routing Calls
Reduce phone handling time for your small business using Intellogue VoIP IVR
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providing the best of our services to the clients is our first priority.

The Benefits of Using an IVR PBX System

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What is Intellogue IVR system?

IVR or Interactive Voice Response is an automated telephony system that connects with the callers, assembles data and routes call to the right customer. It integrates an organization’s phone and PC framework to provide automatic access to information and services over the telephone.

IVR has many applications that are used by different organizations to improve the quality and reduce the cost of customer service.

And the technologies involved are :
  • Interactive voice response (IVR)
  • voice response unit (VRU)
  • Application service provider (ASP) / hosted IVR
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What is the purpose of this Website?
Deliver integrated IVR solutions to the clients globally with a reliable way to pricing, design, delivery, and support. Additionally, the site also provides information about IVR system, latest IVR trends, specialized IVR application, IVR software and its uses in many organizations.
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What are the type of IVR?
There are two types of IVR systems are inbound and outbound.
  • Inbound IVR

    It is used to automate the call answering process in an organization. It is mostly used for the business phone systems with auto attendant, 24/7 self-service, and automatic call routing.

  • Outbound IVR

    It allows the business to have their system call customers for conducting telephone surveys, notification call, and reminder calls.

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Why should I integrate IVR with phone and CRM systems?
Integrating IVR with CRM (Customer Relationship Management) system enables the agents to gather customer information on each call.

It also displays the clients profile and calls history on agents computer system when a customer calls back. Based on the customer’s category, the call can be transferred automatically to the right agent using IVR.

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How IVR works?
IVR depends on pre-recorded inquiries and reactions for interacting with the callers, giving information and handing off calls to the right agent. IVR prompts the callers to choose from pre-decided choices or enter one of the options using touchpad responses or voice command.

It discovers the purpose of the call, gathers information from the callers, routes the calls automatically, segments the calls by priority and enable the companies to supply agents for resolving the customer issues.

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Why choose Intellogue IVR system?

Many organizations and businesses still waiting to implement IVR technology or have not integrated IVR system to improve their customer service. Intellogue IVR system provides value, convenience, transparency and mainly security to all its clients. By adding Intellogue IVR system to your business it :

  • Increases call retention and resolution
  • Provides self-service to address customer service issues
  • Enable organizations to track certain metrics to ensure customer service efficiency is improving like call abandonment rates, average hold time, call time, and customer satisfaction score
  • Reduce operational costs
  • Provides a way of tailored messages to greet and direct your customers
OUR PRICING PLANS

Choose the product that you really need!

$0

Freebie Plan
  • ✔ Install Live chat Free trial for 7 Days
  • ✔ Setup IVR/PBX System Free trial for 7 Days
Get trial version

$29

Premium Plan
Complete Set-up Live WebChat Software on Your Website
  • ✔ Set up agents and departments
  • ✔ Create personalized greeting messages
  • ✔ Create set of pre-canned messages
  • ✔ Setup auto-capture e-mail ids
  • ✔ Upsell and down-sell opportunities
  • ✔ Multi-level chat routing
  • ✔ Urgent service @ 2X rates
  • ✔ Airtime billing system
Become a member

$25

Business Plan
Intellogue IVR/PBX System
  • ✔ Set up any announcements
  • ✔ Set up urgent messages.
  • ✔ Auto attendant
  • ✔ Call forwarding, call routing, and more
  • ✔ Set up clear directions on your IVR
  • ✔ Interactive directory
  • ✔ Unlimited calls and extensions
  • ✔ Number porting
  • ✔ Toll free numbers (1800)
  • ✔ 100% Managed Cloud Service
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